Happiness Guarantee

You’ll always be satisfied with your experience at Specology. We guarantee it.

Child red frame 2

At Specology we don’t believe that customer satisfaction is enough and we strive for customer happiness.  As part of our commitment to you, we offer a customer happiness guarantee which says:

  • If you’re not happy with the outcome of your eye examination, come back and see our optometrist again, free of charge.
  • If you’re not happy with the lenses in your glasses we’ll change them for you up to three times to help you get the best possible vision.

You can come in and get your glasses serviced for free, any time you like.


160 Main Road,
Biggin Hill, Kent,
TN16 3BA.

Phone: 01959 928 001
Email: specology123@gmail.com

Put our customer happiness guarantee to the test by making an appointment on 01959 928 001. We look forward to spending time with you.